Privacy Policy

Effective date: October 1, 2025

Who we are

Integra Partners (“we”, “us”, “our”) provides SMS messaging services for customer communications. Our headquarters are located at:

771 East Pioneer Road
Draper, UT 84020, United States

For any privacy‑related questions, please contact us at:

Email: privacy@integrafamilyoffice.com
Phone: (801) 631‑3000

What data we collect

When you use our service you may voluntarily provide the following personal data:

• Name
• Phone number

We collect this information directly from you when you fill out our sign‑up form or otherwise interact with our website or SMS platform.

Why we collect and how we use your data

We process your personal data based on your explicit consent in order to:

• Send SMS messages that convey information you have requested (e.g., order updates, appointment reminders, support notifications).
• Respond to your inquiries and fulfil the service you signed up for.

Legal basis for processing

Our processing activities are grounded in user consent. By providing your name and phone number you agree to receive SMS communications from us for the purposes described above.

Who we share your data with

Recipient	Purpose	Safeguards
8x8, Inc. (SMS gateway provider)	Delivery of SMS messages on our behalf	Standard contractual clauses, encryption in transit, limited access to only the data needed for message routing

(8x8 is the sole third‑party processor we use.)

International data transfers

If any of the data we transmit to 8x8 is stored outside the United States, we ensure that appropriate safeguards (e.g., Standard Contractual Clauses or an adequacy decision) are in place to protect your information.

Data retention

Data type	Retention period	Reason
Name & phone number	Until the purpose for which it was collected is fulfilled (i.e., until we no longer need to send you SMS communications)	Required to deliver the service you requested
SMS logs (metadata)	Until the purpose for which they were collected is fulfilled	Used for troubleshooting, fraud prevention, and compliance

Your rights

You have the following rights regarding your personal data, and you may exercise them by contacting the email or phone number listed in Section 1:

• Access – Request a copy of the data we hold about you.
• Correction – Ask us to correct inaccurate or incomplete information.
• Deletion – Request that we delete your personal data (subject to any legal obligations we may have).
• Restriction – Limit the way we process your data.
• Portability – Receive your data in a structured, commonly used format.
• Objection – Object to processing based on legitimate interests (not applicable where consent is the basis).

We will respond to any valid request within 30 days.

Security

We employ industry‑standard security measures to protect your data, including:

• TLS encryption for data in transit between your browser/device and our servers.
• Access controls and role‑based permissions for staff.
• Regular security audits and vulnerability assessments.

While we strive to protect your information, no transmission over the Internet can be guaranteed to be 100 % secure.

Cookies & tracking technologies

Our website does not use cookies or other tracking technologies beyond those necessary for basic site operation. If this changes, we will update this section and provide a separate Cookie Policy.

Changes to this policy

We may update this privacy policy from time to time. Any revisions will be posted on this page with an updated “Effective date”. Continued use of our services after changes indicates acceptance of the new terms.

Governing law

This policy is governed by the laws of the State of Utah, United States, without regard to conflict‑of‑law principles.